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Generative AI

AI Agents & Process Automation

Automating multi-step operational work - reading documents, calling systems, validating results, and escalating what it should not decide alone.

Overview

Plenty of back-office work is a sequence of lookups, comparisons, and judgement calls against documents and internal systems. That shape suits an agent, provided every action is logged and anything uncertain stops for a human.

We have built this for port and logistics operations, covering disbursement accounts, port call handling, and figure validation against expected ranges. The design principle is the same each time: automate the traversal, keep the audit trail, escalate the exception.

What you receive

  • Agent workflow with defined tool permissions
  • Validation rule set agreed with your operations team
  • Human review queue for escalated cases
  • Audit log with replay of any past run
  • Throughput and accuracy reporting

Typical stack

  • Python
  • LLM APIs
  • LangGraph
  • Celery
  • PostgreSQL
  • FastAPI

Capabilities

What this covers in practice

01

Document-driven workflows

Reading operational paperwork, extracting the fields that matter, and reconciling them against system records.

02

Tool and system integration

Agents that call your existing APIs and databases under explicit permissions, never free-form access.

03

Validation and escalation

Rule checks on every generated figure, with anything outside tolerance routed to a named reviewer.

04

Full audit trail

Every step, input, and decision recorded, so an outcome can be explained months later.

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