Shipping and logistics / International
AI agents automating disbursement account operations, plus predictive pricing wired into their existing portal
We built agent-based automation for their portal and disbursement account work - validation, form filling and raising queries - together with predictive models for price prediction and database-connected models that let end users see their own data and analysis directly.
- Client
- Port and logistics operator
- Location
- International
- Industry
- Shipping and logistics
- Engagement
- AI automation build
- Period
- 2025
What we delivered
- Agent workflows
- Validation & form filling
- Query raising
- Price prediction
- End-user analytics
- AWS deployment
The problem
Disbursement account work is document-heavy and repetitive: reading operational paperwork, cross-referencing internal records, filling forms and chasing missing information.
It was slow, and because it was manual, an error in a quoted figure could travel a long way before anyone caught it.
How we approached it
We modelled the work as an explicit sequence rather than a single prompt - extract, validate, fill, query, escalate - so every action an agent takes is recorded and reviewable.
Separately we built predictive models for price prediction, with a rules layer that checks each figure against expected ranges before it is released. Anything outside tolerance stops for a named reviewer.
We connected models directly to their database so end users can see their own data and analysis without asking anyone, then deployed the whole architecture on AWS and integrated it into their existing portal.
Where it landed
Routine disbursement work now processes without manual intervention, with exceptions surfacing as a review queue instead of being missed.
End users get their data and analysis directly in the portal they already use.
Highlights
- Agents handle validation, form filling and query raising in the portal
- Predictive models for price prediction on disbursement accounts
- Whole architecture deployed on AWS and integrated with their existing portal
Services involved
- AI Agents & Process Automation
- Predictive Modelling & Forecasting
- APIs & System Integration
- Cloud & DevOps
Stack
- Python
- LLM APIs
- FastAPI
- PostgreSQL
- AWS
- Docker
Working on something similar?
We'll tell you what we'd do differently and what we'd reuse.