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Shipping and logistics / International

AI agents automating disbursement account operations, plus predictive pricing wired into their existing portal

We built agent-based automation for their portal and disbursement account work - validation, form filling and raising queries - together with predictive models for price prediction and database-connected models that let end users see their own data and analysis directly.

Client
Port and logistics operator
Location
International
Industry
Shipping and logistics
Engagement
AI automation build
Period
2025

What we delivered

  1. Agent workflows
  2. Validation & form filling
  3. Query raising
  4. Price prediction
  5. End-user analytics
  6. AWS deployment

The problem

Disbursement account work is document-heavy and repetitive: reading operational paperwork, cross-referencing internal records, filling forms and chasing missing information.

It was slow, and because it was manual, an error in a quoted figure could travel a long way before anyone caught it.

How we approached it

We modelled the work as an explicit sequence rather than a single prompt - extract, validate, fill, query, escalate - so every action an agent takes is recorded and reviewable.

Separately we built predictive models for price prediction, with a rules layer that checks each figure against expected ranges before it is released. Anything outside tolerance stops for a named reviewer.

We connected models directly to their database so end users can see their own data and analysis without asking anyone, then deployed the whole architecture on AWS and integrated it into their existing portal.

Where it landed

Routine disbursement work now processes without manual intervention, with exceptions surfacing as a review queue instead of being missed.

End users get their data and analysis directly in the portal they already use.

Highlights

  • Agents handle validation, form filling and query raising in the portal
  • Predictive models for price prediction on disbursement accounts
  • Whole architecture deployed on AWS and integrated with their existing portal

Services involved

  • AI Agents & Process Automation
  • Predictive Modelling & Forecasting
  • APIs & System Integration
  • Cloud & DevOps

Stack

  • Python
  • LLM APIs
  • FastAPI
  • PostgreSQL
  • AWS
  • Docker

Working on something similar?

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